Privacy Policy
Garms turns a shared outfit into a list of the pieces in it and where to buy them. To do that we handle a small amount of data. This explains what we collect, why, and the choices you have.
Who we are
Garms is operated by Eunoia Software LLC (“Garms,” “we,” “us”). If you have any questions about this policy or your data, email support@garms.app.
What we collect
- Account information. If you sign in with Apple, we receive a unique Apple account identifier and — only if you choose to share it — your email address. You can use Garms without signing in.
- A device identifier. We generate a random identifier for your device so scans and scan credits stay attached to you before you sign in. It is not your Apple ID and is not tied to your name.
- What you scan. When you share a TikTok or Instagram post, or a photo, we receive that link or image and process it to detect the clothing in it. We store the resulting scan (the detected items, matches, and buy links) and a thumbnail so you can revisit it.
- Subscription status. If you subscribe to Garms Pro, our payments partner tells us whether your subscription is active. We never see your card details.
- Notifications. If you allow them, we store a push token so we can tell you when a scan is ready.
- Basic usage & diagnostics. We log limited, non-identifying events (for example, that a scan started) to keep the service reliable and understand what to improve.
How we use it
- To run a scan and show you the items in a fit and where to buy them.
- To keep your scans, closet, and boards attached to your account across devices.
- To count free scans, apply your Garms Pro benefits, and prevent abuse.
- To send the notifications you asked for.
- To fix bugs, measure reliability, and improve detection quality.
Who we share it with
We use a small number of service providers to make Garms work. They only receive what they need to perform their function:
- Apple — Sign in with Apple, notifications, and subscription billing.
- Content & image analysis providers — the post or photo you scan is processed by third-party vision and search services to identify clothing and find matching products.
- Cloud hosting & storage — our server and media storage providers host the app and store scan thumbnails and crops.
- Payments — a subscription-management provider processes and reports the status of Garms Pro.
- Retailers & affiliate networks — buy links may route through an affiliate network, and Garms may earn a commission when you buy something. This never changes your price.
We may also disclose information if required by law, or to protect the rights, safety, and security of our users and Garms.
How long we keep it
We keep your scans and account data for as long as your account is active. You can delete your account at any time from Settings. When you do, we remove or irreversibly anonymize your personal information; anonymized, non-identifying data may be retained to keep the service working and improve detection quality.
Your choices & rights
- Use Garms without an account — sign-in is optional.
- Delete your account — Settings → Account → Delete account removes your data.
- Turn notifications on or off — anytime in Settings or iOS Settings.
- Access, correct, or export — email support@garms.app and we’ll help. Depending on where you live, you may have additional rights under laws such as the GDPR or CCPA, including the right to access or delete your data and to object to certain processing.
Children
Garms is not directed to children under 13, and we do not knowingly collect their personal information. If you believe a child has provided us data, contact us and we’ll delete it.
Data security & transfers
We use industry-standard measures to protect your data in transit and at rest. Our providers may process data in the United States and other countries; where required, we rely on appropriate safeguards for these transfers.
Changes to this policy
We may update this policy as Garms evolves. We’ll revise the “last updated” date above and, for material changes, provide a more prominent notice.
Contact
Eunoia Software LLC · support@garms.app